When you recommend BASYS Processing to one of your commercial clients, that act of trust is more than a simple referral. It's a reflection on your own standard of service. So naturally, we treat your clients as our own.
BASYS is the premier Community Merchant Services provider for Community Banks. We understand that banking customers demand personal service and quality support. This is where we come in. We pride ourselves on providing legendary customer support to our customers and really taking personal care of them. The same way that banking customers are known by name the second they walk into the banking branch, it is the same way with us. All of our customers reach a real live person when they call in and are asked for their name, not their 12 digit merchant number. All of our customers and banks have a dedicated merchant specialist in our office who they will talk to each time they call in. We believe in building relationships with our customers, and believe this is directly reflected back onto the bank.
We offer a wide range of payment system consulting services, providing your team with a resource for educational, consultative and advocacy based merchant services. Quality vendor relationships are important in providing the variety of business banking services required by your commercial customers. Understanding the differences between service providers is critical when determining who to select as your partner. Instead of providing a cut-and-dried program, BASYS will fully customize a program to fit your needs. We understand that different banks have different needs and different wish lists. We will work with you to create a program that fits what YOU want. We strive to meet the needs of community banks and offer comprehensive, low cost, value added, payment services without the underwriting risk associated with processing for merchants. BASYS features the best overall value package of price, terms, service, solutions and incentives available in the payments industry period.
BASYS is a full-service provider from sales, to deployment and implementation, to ongoing support, our account relationship team is all under one roof. And BASYS provides a personal point of contact versus the standard mass call center approach to service found throughout the industry. In fact, all of our merchant specialists average only 750 merchants per specialist, so that they can pay proper attention to their customers and take care of anything that may arise. Our passion is providing high quality payment processing solutions that exceed our client's expectations. We are continuously working on improving our programs, technology and service offerings to provide the best value available anywhere in the payment industry. We welcome the opportunity to be of service to you.
Like hundreds of other community banks, turn to BASYS as your merchant services partner. We take the risk while you earn residual income on your merchant portfolio in our Customized Referral and Agent Bank programs. We will deliver a comprehensive written proposal and complete the necessary merchant application paperwork. We perform all merchant services including: handling retrievals and chargebacks, issuing monthly statements, performing research, maintaining merchant account information, and managing risk.
Cash Advance Services
BASYS can also set up your bank with Cash Advance Services for your customers. Cash Advance offers a great option for your customers which addresses the unique operational requirements at the bank teller station for cash advance transactions. This service lowers chargeback exposure by prompting for required data and printing all required information on the receipt.
