23 Oct [INFOGRAPHIC] How Software Companies Can Grow Brand Loyalty With Integrated Payments
Customers of your software company have more choice now than at any previous time in history. If someone is unhappy with your product or service, an alternative is usually just a quick internet search away. And if someone has just started their software search, they’re more empowered than ever to make an informed decision. With so many options, how can you make sure that your existing customers stay with you? Take a look at this infographic for tips to grow brand loyalty with integrated payments. For a more in-depth look at this topic, read the corresponding article.
1. Keep your product relevant. Integrating a payment processing solution within your software shows customers that you’re working to anticipate their needs. Choose a payment processing partner that will help you stay ahead of the competition with helpful, cutting-edge features like point-to-point encryption (P2Pe), simplified PCI DSS compliance, recurring payments, transaction reporting, and more.
2. Provide outstanding customer service. 80% of customers are willing to pay more for a better customer experience. Offering integrated payments increases value and convenience for your customers, improving their overall customer experience.
3. Increase dependency. Customers that rely on your software are customers that are less likely to leave you. Expanding the functionality of your software to help your customers with one more facet of everyday business increases their dependency on your product.
Brand loyalty is built over time and relies upon delivering the best experience every time. Aligning yourself with a like-minded payment processor will ensure that your customers are receiving the same great service they would receive from your software company.
BASYS is a payment provider that’s working to break the mold. We pride ourselves on delivering innovative solutions and the best customer service in the industry. We’ll work hand-in-hand with you to determine how to add value for your clients while growing your company’s revenue! Ready to grow brand loyalty with integrated payments?
To learn more about our software partnership programs, click here.
BASYS Processing as a business partner
If your processor doesn’t offer seamless integration and an industry-leading revenue share, please call BASYS Processing at (800) 386-0711 or enter some basic information in the form below. Let’s talk about creating a true business partnership that will help you exceed your goals.