At BASYS, we meet with banks all over the country, so we’re familiar with the struggles of building a successful treasury department. To increase your revenue, it’s vital that your branch employees are discussing treasury products with new and existing customers. Here are six steps...
Surcharging is the practice of charging an additional fee to a customer paying with a credit card. But, in the already convoluted merchant services industry, credit card surcharging might be one of the most complicated practices out there....
Once your bank decides to offer merchant services to its customers, the next step is choosing a processing partner. This choice will impact everything from revenue and retention, to customer support, so it’s not one to be taken lightly. But, in an industry that can...
In today’s marketplace, you shouldn’t be asking if you can afford to accept credit cards, but if you can afford not to. If you want your business to be successful, now and in the future, accepting credit cards is more important than ever. ...
If your merchant services program is supported by the right processing partner, it can provide a substantial amount of non-interest income. But not all providers will be a good fit for your bank, and choosing the wrong partner can have unforeseen consequences. Here are just...
Is your business paying high processing fees every time you accept a business or purchasing card? If so, there might be a way for you to increase your profit margins without the need to increase your sales volume. The secret is qualifying your transactions at...
Providing a merchant services program to your banking customers can be a lucrative business move that leads to additional clients and profits. However, low profit, stagnant portfolio growth, and high rates of attrition can all be signs that your merchant services partner is not providing...
Business trends can be unpredictable. They’re susceptible to changes in technology, the economy, legislation, and more. Whether you’re maintaining a business or looking to start one, we want you to be successful. Here are our top 5 predictions for small businesses in 2019....
The internet is packed with best practices on banks leveraging social media to market to business owners. Less has been written, however, about how the individual banker should lean into social media, particularly LinkedIn. Here are 5 opportunities for business bankers to use LinkedIn to...
A key difference between a top performing bank and an average bank can usually be found in the quality and usage of the needs assessment when selling Treasury Services. A thorough assessment can help you avoid mistakes that derail new business proposals, and shorten...
You are a sales professional at a bank. You opened a new business account. CONGRATS! Now what? Beginning a relationship with a new business customer is exciting. But, opening the new account is just the beginning. ...
Deepening customer relationships isn’t a trend that is going to fade any time soon. In fact, some in the industry say that it is becoming core to the banking model. On-boarding shouldn't be the end of the relationship; it should be the beginning....
Are you interested in growing your bank's non-fee and non-interest income by expanding your Merchant Services portfolio? BASYS Processing has proven strategies to significantly increase your bank's credit card processing income, while enhancing your reputation with your customers....
Having a presence on social media is no longer a choice for banks - it’s a reality, plain and simple. Social Media in banking has become a must. Even if your bank isn’t actively tweeting, Facebooking, YouTubing, or otherwise posting on social media, rest assured...
For a bank, the choice of a merchant service partner is extremely important. To ensure your bank is receiving the maximum benefit from the relationship, here are 8 things banks should look for in a Merchant Service partner....