At Basys, we believe that success is built on a foundation of collaboration, innovation and an unwavering commitment to excellence. As we look back on 2024, we are filled with pride and gratitude for the milestones we’ve achieved and the momentum we’ve gained. It’s been a year of remarkable growth, national recognition and outstanding service—all made possible by the dedication of our team, the trust of our clients and the strength of our partnerships.
Reflecting on a Year of Gratitude and Growth
2024 was nothing short of a banner year for Basys. From record-breaking milestones to earning some of the industry’s most prestigious accolades, we’ve demonstrated that our culture, passion and commitment truly set us apart. None of this would have been possible without our incredible team and our amazing clients and partners. Together, we’re shaping the future of payments!
Major Achievements and Awards
National Recognition
Basys’ dedication to innovation and excellence has earned us recognition as one of the Financial Technology Report’s Top 100 Companies, a distinction that underscores our role as a leader in fintech and highlights our ability to provide customized payment solutions that empower our clients to thrive. Additionally, making the Inc. 5000 list of America’s fastest-growing private companies reaffirms our commitment to growth and progress, translating into enhanced resources and services for our partners.
Community and Culture
At Basys, our culture is the heartbeat of our organization. We were honored to receive the Great Place to Work Certification, affirming our commitment to fostering a supportive and thriving work environment. This strong foundation enables our team to consistently deliver exceptional service and innovative solutions for our clients. Achieving this certification reflects our belief that when our team succeeds, businesses flourish.
Regional Impact
We’re proud to call Kansas City home and are thrilled to be recognized by the Kansas City Business Journal for our contributions to the local economy. Our achievements include being named among the top five fintech companies, one of the top private companies, a top software and web developer, leading private sector employer and one of the fastest-growing technology companies in the region. Additionally, Ingram’s Corporate Report 100 acknowledged Basys as one of Kansas City’s fastest growing companies, highlighting our impact on both the regional and national stage.
Service Excellence
Exemplary customer service is at the core of everything we do. In 2024, our relentless focus on meeting and exceeding client needs has resulted in an overall average Net Promoter Score (NPS) of 75+, with a record high of 83 in September. This score puts Basys in the top percentile of all companies offering world class service, reflecting our commitment to delivering exceptional experiences for our clients. We’re also proud to have been recognized by the Business Intelligence Group for Excellence in Customer Service, further validating our dedication to putting customers first.
What These Achievements Reflect
These accomplishments are more than just accolades—they’re a testament to who we are as a company. Basys is a trusted partner, an innovative fintech leader and a customer-focused organization. Our private ownership and consistent leadership provide the stability needed to deliver long-term value. Above all, our customer-first mindset ensures that we’re always working to exceed expectations and drive meaningful results.
Looking Ahead
As we move into 2025, we’re energized by the opportunities ahead. Our focus remains on innovation, forging ahead with our strong partnerships and continuing our growth trajectory. Whether it’s developing innovative payment solutions or providing unparalleled service, we’re committed to driving advancements that benefit our clients, partners and industry as a whole.
A Heartfelt Thank You
To everyone who has contributed to our success in 2024—thank you. Your support, trust and dedication inspire us to aim higher and achieve more. As we look forward to 2025, we’re excited to build on this year’s momentum and create an even brighter future together.
Here’s to another year of milestones, momentum and shared success!
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