SOLUTIONS THAT SCALE WITH YOU

Payments Powered by Innovation and Partnership

Better Tech. Human Support. Real Results.

Software Partners

Purpose-Built Payments with Personal Support

Basys - unique enterprise needs deserve custom solutions

Ready to Grow, Together

At Basys, we combine powerful payment technology with human-first service, so you’re never left navigating payments alone. Whether you’re a bank, software partner or business owner, we deliver integrated payment solutions built to fit your needs and backed by people who care. Because to us, it’s not just about processing payments. It’s about helping you grow.

Talk to a Real Person

Service Backed by Results

75+

Net Promoter Score (industry-leading satisfaction)

99%

of calls answered in three rings or less

10+

year average client retention

15%

average savings for business owners

Because real partnership means showing up and standing out.

Basys keeps us consistently informed and engaged. Their communication is proactive and transparent, which makes it easy for us to stay aligned and serve our customers well.

Basys Bank Partner

Basys isn’t just a vendor. Their values, culture and commitment to doing the right thing shine through in everything they do. We’re proud to partner with a company that reflects the same values we hold at our bank.

Basys Bank Partner

Our Partner Support Manager has been a standout. Their follow-through, professionalism and approachability make them a trusted extension of our team.

Basys Bank Partner

Our conversion team at Basys was phenomenal—professional, personable, and a pleasure to work with throughout the entire process.

Basys Bank Partner

The Basys team literally stopped a scam from succeeding. They saved us hundreds.

Basys Client

Business Owner

It’s rare to see this level of professionalism and compassion in customer service.

Basys Client

Business Owner

Everyone from setup to support has been absolutely fantastic. So nice and so helpful.

Basys Client

Business Owner

I spoke with someone right away—no phone trees, no transfers. Just real help, fast.

Basys Client

Business Owner

We’re saving money and getting top-tier service—Basys has been a clear upgrade.

Basys Client

Business Owner

It’s been easy with Basys. The equipment works, support is solid and we’re saving money. That’s exactly what we needed.

Basys Client

Business Owner

I got to speak with a representative right away. She was very attentive and took care of the issue immediately. Great customer service!

Paul, Healthcare

Our representative went above and beyond to resolve the issue. Super helpful. With over 20 years of customer service experience, I can say they exemplified high quality customer service.

Phillip, Healthcare

We are impressed with Basys. We are getting very good service at a lower price than what we had before. Thank you!

Sean, Specialty Retail

The representative was very helpful and took care of my issue quickly. It was a lot easier than I anticipated!

Bill, Nonprofit

I had the most amazing experience with Basys. After spending two days trying to pay a bill with no luck, our representative listened, stayed with me through the entire process and turned my frustration into a productive and enjoyable experience. Everything was taken care of seamlessly. They were dedicated, pleasant to work with, smart and efficient—truly a fantastic representation of Basys!

Carol, Development & Construction

From a tech perspective, they went above and beyond to deliver the best user experience possible.

Construction

Software Partner

Our alignment creates a seamless experience for our clients and really highlights the strength of our teamwork.

HME/DME

Software Partner

Our representative was absolutely awesome in helping me with a customer who disputed all their transactions in one day. They understood, provided updates and gave excellent advice on how to handle the situation. I wish we could have Basys for all our processing needs!

Jennifer, Hospitality

Our account rep was professional, knowledgeable, and genuinely cared about resolving our printer and paper issues. They even stayed on the line while reaching out to a Clover tech for assistance. Truly an asset to Basys' customer service—thank you!

Jerry, Antique Sales

Thank you so much for the excellent service we have received over the years. We truly appreciate all the wonderful people who have taken care of our business questions and concerns. Good luck to all of you!

Jon, Automotive Repair

My representative went above their duties to make sure I received the best customer service possible!

Josie, Healthcare

Basys is a great company to work with. Their customer service is one of the best I’ve experienced in over 20 years of processing payments. You always get a live person on the phone, and issues are handled promptly, often within minutes. Plus, they offer great rates. Highly recommend!

Judy, Legal Services

Everyone I’ve worked with from setup to general questions has been absolutely fantastic. The team is always kind, helpful and responsive, and the system makes it easy to get the support I need.

Kandace, RV Park

Everyone I have ever worked with has been very nice, professional and knowledgable!

Linda, Law Firm

Our representative was wonderful. They explained the discrepancy between my daily settlement batches and bank deposits, acknowledged the confusion and even spoke with the programmers to make the information clearer. The very next day the statement was modified making it much easier to understand my daily deposits. This level of customer service was greatly appreciated!

Linda, Bicycle Wholesales

Excellent, helpful and professional service!

Lisa, Pediatric Dentistry