Merchant Services that Earn Respect and Revenue

Mobile phones as payment gateways
Man calculating charts on a tablet device
Man holding phone with application flow diagram

We make your bottom line a top priority.

Your merchant services program may seem lackluster, because it’s missing income potential—especially non-interest income sources available to your bank right now.

Basys can help you understand where your program stands, and ideate how it can achieve improved performance.  As your business partner, we can identify, deliver and support strategies that make your bottom line a top priority.

Contact Us

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Great customer service, and we can prove it


calls are answered in 3 rings or less


of calls are resolved on the 1st call


excellent level Net Promoter Score


year average client retention of clients that continue acceptance

At Basys, we have a passion for being the best

Why Choose Basys for Your Bank Merchant Services?

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You—and your clients—will receive the absolute best customer service experience.
We have programs and services for banks of all sizes—and we can customize them to fit!
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The Basys portal gives you full access to your portfolio for simple, transparent reporting.
Basys voted coolest office spaces - conference room
Your dedicated team will help you understand your reports so you can make smarter strategic decisions.

Make Basys Your Business Partner

Referral Bank Program

With our Referral Bank Program, sales and support are handled by Basys. Our team of experts becomes your full-service provider—from sales to deployment and implementation to ongoing support. In addition, you’ll work with a dedicated point of contact who knows your business. This personal service stands far above the mass call centers found throughout the industry.

Sales Bank Program

Our Sales Bank Program is for the bank that wants to be more hands on than a referral bank, but doesn’t have enough staff to handle the customer support required for the Agent Bank program. Basys will manage all customer service calls so that you can focus on growing your portfolio. We answer all calls in house, with 98% of calls answered within the first three rings, with 90% first call resolution.

Agent Bank Program

Our Agent Bank Program is for the bank that wants to handle sales and service for their customers. We understand that every bank has unique needs, which is why we will create a program to fit those needs exactly. All our agent banks have a full support team at Basys to help them every step of the way. We do everything in our power to increase your bank’s revenue while protecting your greatest asset—your reputation.

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Ready for Better Bank Merchant Services?

Merchant services can generate excellent revenue while satisfying business clients.

We'll Let Our Customers Speak for Us

Ron G.
If you're looking for a payments partner I can tell you for a fact you will not find a better company to do business with. They have one of the lowest rates you will find. Their staff is highly trained and the nicest people to talk to. Basys treats their employees well and it shows through their great customer service. Whether you're having a problem or need information or training, your needs will be addressed quickly and efficiently.
Catherine B.
Basys is a group of some of the most kind, compassionate and hard-working people. They truly care about each business they work with and providing the right solutions. I know people who work for them also enjoy the culture and support too.
Kathleen K.
Such a great company to work for! Basys has a philosophy of treating their employees amazing and giving them the opportunity to grow which in turn has their team members providing the best service for their customers!
Mary M.
Basys has been a mezing to work with. We continuously refer our customers to them for their payment needs and our customers rave about their experience in getting set onto the Basys products and working with Basys agents.
Ross Y.
Great company and people to work with. They give you the feeling that you're actually important to them as a customer. Their on-line payment gateway has made the process much easier, safer and has cut our costs considerably!
Jennifer T.
My friend works for Basys and he love it. He takes pride in the competitive, but friendly nature of the work environment and collaborative culture. It seems that when an employee enjoys their work, their coworkers, and the customers they serve, that really shows!
Amy B.
My friend works here and she loves it! I'm happy that she has found a place to work that she enjoys and helps her strive to be better!
Diane H.
I appreciate that when I call with a question, an actual person answers the call and always puts me through to my account rep to quickly handle the issue. Very friendly and patient staff. What an awesome change from the other payment companies I have dealt with in the past.
Lucas D.
I recently visited Basys and I have to say, the company culture is truly exceptional. The team’s camaraderie, support and overall positive atmosphere make it a great place to work.
Maylene B.
Very friendly and helpful. Customer support is amazing. It's so nice being able to talk to someone who doesn't treat you like another account number. They've gone above and beyond to make sure their customers are taken care of.