Basys Support

General Account & Terminal Support

Email: customersupport@basyspro.com
Phone: 800.386.0711
Hours: Mon thru Fri – 6a to 7p CT
For 24/7/365 After Hours Support, please refer to the 800# located on your terminal

Basys IQ Support

Email:  customersupport@basyspro.com
Phone: 855.747.3065
Hours: Mon thru Fri – 6a to 7p CT
Sat thru Sun – 9a to 1p CT

iQ Pro Support

Email: customersupport@basyspro.com
Phone: 888.366.1325
Hours: Mon thru Fri – 6a to 7p CT
Sat thru Sun – 9a to 1p CT