See What Better Payments Feel Like
Real stories from businesses, banks and software partners who trust Basys.
At Basys, we believe great service speaks for itself. So do our clients. Here’s how businesses across every industry describe working with a team that shows up, solves problems and puts people first.
Case Studies
Creating a Frictionless Payment Experience for Construction, with Foundation Software
40%
Reduction in service load
155%
More accounts onboarded
48%
Faster access to funds
92%
Account retention rate
We get paid faster and spend less time chasing invoices. The mobile tools have been huge for our crews in the field.
OPERATIONS MANAGER, CONSTRUCTION COMPANY
I have spoken with customer service twice now and both times they have been great! Very responsive and quick to help solving the problem! Thank you for great service!
WILMGINGTON SHEET METAL
Our integration with Basys is seamless. Clients log in, see their invoices, pay in seconds—and no one has to pick up the phone.
BRIAN C., CONSTRUCTION SOFTWARE PARTNER
From a technology perspective, their team went above and beyond to make sure that our customers have the very best user experience possible. I would 10/10 recommend engaging with Basys for your merchant processing needs.
CONSTRUCTION ACCOUNTING
40%
Reduction in service load
155%
More accounts onboarded
48%
Faster access to funds
92%
Account retention rate
We get paid faster and spend less time chasing invoices. The mobile tools have been huge for our crews in the field.
OPERATIONS MANAGER, CONSTRUCTION COMPANY
I have spoken with customer service twice now and both times they have been great! Very responsive and quick to help solving the problem! Thank you for great service!
WILMGINGTON SHEET METAL
Our integration with Basys is seamless. Clients log in, see their invoices, pay in seconds—and no one has to pick up the phone.
BRIAN C., CONSTRUCTION SOFTWARE PARTNER
From a technology perspective, their team went above and beyond to make sure that our customers have the very best user experience possible. I would 10/10 recommend engaging with Basys for your merchant processing needs.
CONSTRUCTION ACCOUNTING
Lightening the Lift in Healthcare payments, with The Allegiance Group
40%
Reduction in service load
155%
More accounts onboarded
48%
Faster access to funds
92%
Account retention rate
Our clients feel more supported, and our team isn’t buried in payment setup and support anymore. Basys handles it directly, and they do it well. We know when we pass a client to them, they’re in good hands.
LAURA CRIBB, SENIOR CLIENT SUCCESS MANAGER
With most processors, you feel like you’re being taken advantage of. With Basys, our clients feel taken care of.
ANNE ORRICK, COO
We used to hold our breath when onboarding. Now, our clients get supported, not stuck.
BRUCE GEHRING, SVP OF BUSINESS DEVELOPMENT
It’s a relief to work with a partner that genuinely listens, learns our language and respects the nuances of healthcare.
ANNE ORRICK, COO
40%
Reduction in service load
155%
More accounts onboarded
48%
Faster access to funds
92%
Account retention rate
Our clients feel more supported, and our team isn’t buried in payment setup and support anymore. Basys handles it directly, and they do it well. We know when we pass a client to them, they’re in good hands.
LAURA CRIBB, SENIOR CLIENT SUCCESS MANAGER
With most processors, you feel like you’re being taken advantage of. With Basys, our clients feel taken care of.
ANNE ORRICK, COO
We used to hold our breath when onboarding. Now, our clients get supported, not stuck.
BRUCE GEHRING, SVP OF BUSINESS DEVELOPMENT
It’s a relief to work with a partner that genuinely listens, learns our language and respects the nuances of healthcare.
ANNE ORRICK, COO
Building Trust, One Transaction at a Time, with KSB Dental
$5M
In savings over the past 5 years
+35%
Higher portfolio performance
3X
Referral-to-win conversion rate
800
Active accounts
We’re confident in where payments are heading because we know we have a partner who keeps us compliant, informed and ahead.
We built KSB on integrity, and Basys operates the same way. That alignment is what makes it work.
DANIELLE SMITH, VP & FOUNDING PARTNER
$5M
In savings over the past 5 years
+35%
Higher portfolio performance
3X
Referral-to-win conversion rate
800
Active accounts
We’re confident in where payments are heading because we know we have a partner who keeps us compliant, informed and ahead.
We built KSB on integrity, and Basys operates the same way. That alignment is what makes it work.
DANIELLE SMITH, VP & FOUNDING PARTNER
How Basys Helps Health Systems Simplify Payments, with Northeastern Health System
27
Total terminals added
14+
Total locations effected
2
Days of implementation
The enhancements were amazing. We use them all the time. It’s a critical piece in helping us tie everything together.
As we continue working across our system and with other hospitals we support, Basys will absolutely be part of those conversations.
AMY BUTLER, SR DIRECTOR OF ACCOUNTING