26 Feb Clover Mobile and Clover Flex 3G – End of Clover Support
On August 5, 2021, the Clover Mobile and Clover Flex 3G will move to an “End of Clover Support” status.
While Clover will be ending support of these devices, BASYS will continue to support merchants currently using these devices.
Merchants are NOT required to purchase new equipment as a result of this change.
The following restrictions will apply for all Clover Mobile and Clover Flex 3G devices:
- • No new accounts, additional equipment or additional locations can be boarded
- • Merchants can continue to process; however, they will require an upgrade should the device become inoperable
- • Replacements, swaps and help desk support will no longer be available
- • No new payments features will be added or updated
- • No new application features will be added or updated (Clover App Market updates)
- • Only critical security updates will be made
[Please Note] The Clover Mobile and Clover Flex 3G have a 3G network modem for use outside of a Wi-Fi environment; however, the national carriers are sunsetting 3G connectivity by February 2022. Merchants may experience loss of 3G connectivity before that date.
Go-Forward Solutions
- • The go-forward solutions for the Clover Mobile are the Clover Flex LTE 2nd Generation and the Clover Mini LTE
- • The go-forward solution for the Clover Flex 3G is the Clover Flex LTE 2nd Generation
Identifying a Clover Flex 3G Device
Users can identify a Clover Flex 3G by the prefix of the serial number.
- • Clover Flex 3G: Prefix begins with C040
- • Clover Flex LTE: Prefix begins with C041
- • Clover Flex LTE Gen 2: Prefix begins with C042
BASYS Processing as a business partner
Does your current processor understand the unique struggles of your industry? Do they provide great rates and personal customer service? Are they offering solutions to grow your business and being proactive about helping you reduce risk and increase your savings?
Contact BASYS today to learn more about innovative payment solutions that will save you time and money. We make accepting debit cards and credit cards convenient, safe and affordable.
BASYS Processing features:
• A friendly, live voice will answer the phone when you call; no automated phone systems
• In-house PCI Compliance team to walk you through the process step-by-step, improving security and reducing costs
• Accept payments in person, over the phone or online
• Next-day funding options
About BASYS Processing
BASYS Processing provides credit card and debit card processing services, plus solutions that include terminals, virtual terminals, e-commerce, mobile, and point-of-sale, customized to fit any need. Banks, associations, and software partners depend on us to strengthen their reputations and relationships with their customers by providing remarkable service paired with ultimate flexibility and pricing. Merchants depend on us to make accepting credit cards and debit cards convenient, safe & affordable. BASYS was founded in 2002 on one philosophy: to take care of our merchants, partners, and employees so they never want to leave. We are dedicated to working one-on-one with our customers to design the perfect solution. BASYS is Personal Payment Processing.
Learn more at basyspro.com, and connect with us online at: