PAX A35 – Quick Reference Guide Download PDF

  1. Flip the PAX A35 POS Terminal over, resting on the screen. 
  2. Plug the Communication Cable into the USB-C Port  located at the back of the terminal.  
  3. Plug the USB-C Cord into the Communication Cable’s triangular hub.  
  4. Connect the AC Power Adapter to the USB-C Cord.  
  5. Plug the AC Power Adapter into the Outlet. 
  6. Place the Back Cover onto the device.  
  7. The Back Cover has two screws for security.  

Connection Option #1 – Connect Via Wi-Fi 

  1. Power the device on. 
  2. Open the Settings app.  
  3. Input the password – pax9876@@. 
  4. Click the Green Check Box. 
  5. Select Ok. 
  6. Select Network & Internet. 
  7. Select Wi-Fi. 
  8. Select the Wi-Fi Network from the list of available options.  
  9. Enter in the Wi-Fi Password. 
  10. Select Connect.  

Connection Option #2 – Connect via Ethernet 

  1. The Ethernet Cord can plug into the Red Port on the Communication Cable.  
  1. Open the WSP Link App on the PAX A35 POS Terminal. 
  2. On a web browser, log-in to iQ Pro. 
  3. Select Virtual Terminal on the left-hand side navigation bar. 
  4. Select the Terminal tab. 
  5. Enter in the Sale Amount.  
  6. Choose Yes or No on Signature Required.  
  7. Select Submit. 
  8. The PAX A35 POS Terminal will prompt the customer to Tap, Insert, or Swipe their card. Information can also be Manually Entered.

    • 16-Digit Card Number
    • Expiration Date
    • CVV 
    • Zip Code 
  9. Customer may be prompted to Sign.  
  10. Select OK.  
  11. Screen will say Transaction Successful and return to the Powered by Sound Payments page. 

Debit Transactions cannot be voided. Debit Transactions must settle and then be refunded. If needed, please manually settle the terminal to refund the transaction.  

  1. Open the WSP Link App on the PAX A35 POS Terminal. 
  2. On a web browser, log in to iQ Pro. 
  3. Select Reporting on the left-hand side navigation bar. 
  4. Select Transactions on the left-hand side navigation bar. 
  5. Select the Three Dots under the Action Header of the transaction you’d like to void.  
  6. Select Void Transaction. 
  7. Select Void.  
  8. The PAX A35 POS Terminal will say Transaction Successful, indicating that the transaction was voided. 
  1. Log in to iQ Pro. 
  2. On the left-hand navigation bar, select Manage. 
  3. Select Terminals.  
  4. Select the Yellow Pencil icon next to the device. 
  5. Select Settle.  
  6. Page will automatically refresh to the Settlements Page.  
  1. Settle the PAX A35 Terminal Manually. 
  2. Select Reporting on the left-hand side navigation bar.  
  3. Select Transactions on the left-hand side navigation bar.  
  4. Select the Three-Dots under the action header.  
  5. Select Refund.  
  6. Enter in the Amount you wish to refund. 
  7. Select Ok.