PAX A920

Open BroadPOS Rapid Connect app.
Default payment type is “Credit”. If another payment type is desired, select that payment type.
Press “Sale”.
Enter the sale amount and press the green button.
Insert, Tap, Swipe or Manually key in the card number and press the green button.
Key in the expiration date and press the green button.
Key in the 3 or 4 digit security code on the back of the card and press the green button OR press the green button to bypass entering CVV. Select reason for bypass.
Key in the cardholder’s 5 digit ZIP code and press the green button OR press the green button to bypass entering the ZIP code.
Terminal will say “Processing” and merchant copy of the receipt will print.

Open BroadPOS Rapid Connect app.
Select “Void Sale” under the payment type that was used.
Enter the transaction number of the sale you are wanting to void (transaction number can be found on receipt) and press the green button.
Transaction details will display. Press “Confirm” if this is the correct transaction to void.
Void sale receipt will print confirming the transaction was voided.

Open the BroadPOS Rapid Connect app.
Make sure you are in the menu for the correct payment type (Credit, Debit, EBT, Gift)
Select “Refund”.
Enter the refund amount.
Enter the card number to refund, expiration date, CVV (can be bypassed), and ZIP (can be bypassed).
Select either “Return” or “Adjustment”.
Enter the date of the original transaction.
Confirm refund.

Open the BroadPOS Rapid Connect app.
Side scroll to “FUNC” menu.
Select “Tip Menu”
Merchant will be prompted to find the transaction to adjust. Options are search by untipped transactions, by invoice number, by card number, by card type, by operator ID, or by transaction number.
Find the transaction you wish to adjust and select it.
Select "adjust".
Enter the tip amount and select confirm.

Open the BroadPOS Rapid Connect app.
Side scroll to “FUNC” menu.
Select “Reprint”.
Select “Print Last” to reprint last receipt. Select “Print Any” to select by transaction number.

Open the BroadPOS Rapid Connect app.
Make sure you are in the menu for the correct payment type (Credit, Debit, EBT, etc.)
Select “Forced”.
Enter the sale amount and select confirm.
Swipe or manually enter the card number.
Enter the Auth Code of the original transaction and then select confirm.
Enter server ID if applicable, complete signature screen, and select confirm.

Select the appropriate transaction app.
- TSYS – Broad POS TSYS Sierra.
Select Cash Advance – Top left option.
Enter the amount, select the blue Confirm button.
Proceed with presenting card, Swipe EMV or tap.
After payment has been accepted, there will be a pop-up asking to print a customer receipt. Select Cancel to skip customer receipt. If no selection made the pop-up box will disappear after a few moments and automatically print customer receipt.

Once confirmed the appropriate transaction is selected, select Confirm.

We're ready when you are.