Always start with selecting the appropriate app for your PAX A920:

• BroadPOS Rapid Connect app for Fiserv.
• TSYS Broad POS-Sierra app for TSYS.

(Swiped or Manually Keyed) Use this function to authorize and capture transactions for settlement. If the magnetic stripe or EMV Chip is unreadable and a manual entry of the card is necessary, you must obtain a card imprint on the sales slip using a manual imprinter as verification that the card is present.

1. Under the Credit menu, press Sale. 
2. Enter the sale amount and press the Green Button. 
3. Insert, tap, swipe or manually key in the card number and press the Green Button. Manually Key in Card Information:
   1. BroadPOS Rapid Connect Fiserv – Select the thin gray line on the screen. 
   2. TSYS Broad POS-Sierra – Select the White Box on the screen. 
4. Key in the expiration date and press the Green Button. 
5. Key in the security code on the card and press the Green Button OR press the Green Button to bypass entering CVV. Select reason for bypass. 
6. Key in the cardholder’s 5-digit ZIP and press the Green Button OR press the Green Button to bypass entering the ZIP.
7. Terminal will say Processing and print merchant copy.

Use this function to delete a transaction that is in the current batch. 

1. Select Void Sale (should say V/Sale) under the payment type that was used. 
2. Enter the transaction number (from the receipt) of the sale you want to void and press the Green Button.  
3. Transaction details will display. Press Confirm if this is the correct transaction to void. 
4. Void sale receipt will print to confirm the transaction was voided. 

1. Select the menu for the correct payment type (Credit, Debit, EBT, Gift) (Delete this row). 
2. Select Refund. (It is Return, not Refund). 
3. Enter the refund amount. 
4. Enter the card number to refund, expiration date, CVV (can be bypassed), and ZIP (can be bypassed). 
5. Select either Return or Adjustment. (I would delete Adjustment as an option, as we have defined that they are learning how to Refund the transaction).
6. Enter the date of the original transaction. 
7. Select Confirm to refund. 

1. Side scroll to the right until you reach the FUNC menu. 
2. Select Batch. 
3. On TSYS – Need Operator Password (990712). 
4. Select Batch Close. 

1. Side scroll to the right until you reach the FUNC menu.  
2. Select Reports. 
3. Enter Operator Password. 
4. Select the report type and desired report settings and press Print. 
   1. •  Selecting Print may or may not be required depending on the report. 

Contact Basys if you do not have the Tip Menu option. 

1. Side scroll to the right until you reach the FUNC menu. 
2. Select Tip Menu. 
3. Merchant will be prompted to find the transaction to adjust. Options are search by untipped transactions, by invoice number, by card number, by card type, by operator ID, or by transaction number. 
4. Find the transaction you wish to adjust and select it. 
5. Select Adjust. 
6. Enter the tip amount and select Confirm. 

1. Side scroll to FUNC menu. 
2. Select Reprint. 
3. Select Print Last to reprint last receipt or select Print Any to select by transaction number. 

1. Select the menu for the correct payment type (Credit, Debit, EBT, etc.). Delete this Row. 
2. Select Forced. 
3. Enter the sale amount and select Confirm. 
4. Swipe or manually enter the card number. 
5. Enter the Auth Code of the original transaction and then select Confirm.  
6. Enter server ID if applicable, complete signature screen, and select Confirm.