VX Series  – Quick Reference Guide Download PDF

Use this function to authorize and capture transactions for settlement. If the magnetic stripe is unreadable and a manual entry of the card is necessary, you must obtain a card imprint on the sales slip using a manual imprinter as verification that the card is present. Items in italics do not apply to every situation. 

  1. Press 1: Credit. 
  2. Press 1: Sale. 
  3. Swipe card or manually key card number and press Enter. 
  4. Verify last four digits of account number and press 4: Yes. 
  5. Key expiration date and press Enter. 
  6. Press 4: Yes if the card is present or 6: No if the card is not present. 
  7. Key amount and press Enter. 
  8. Key amount and press Yes/Enter. 
  9. Key the first five digits of the customer’s address and press Enter. 
  10. Key the customer’s ZIP and press Enter. 
  11. Terminal communicates with the host for approval. 
  12. Press 4: Yes to print customer receipt. 
  13. Press Clear to return to idle prompt. 

Use this function to authorize and capture transactions for settlement. Items in italics do not apply to every situation. 

  1. Press 2: Debit. 
  2. Press 1: Sale. 
  3. Swipe card on terminal or PIN pad. Note: Debit cards cannot be manually keyed. 
  4. Verify last four digits of account number and press 4: Yes. 
  5. Key amount and press Enter. Tips cannot be adjusted on debit transactions. 
  6. Instruct customer to enter PIN via PIN pad and press Enter. Do not ask customer for PIN. 
  7. Terminal communicates with the host for prompt. 
  8. Press 4: Yes to print customer receipt. 
  9. Press Clear to return to the idle prompt. 

Use this function to delete a transaction that is in current batch. 

  1. Press 1: Credit. 
  2. Press 6: More twice. 
  3. Press 1: Void Trans. 
  4. Key invoice number and press Enter. 
  5. Press 5: Void. 
  6. Press 4: Yes. 
  7. Press Clear to return to idle prompt. 

Use this function to reprint the last transaction or any transaction stored in the Terminal’s memory. 

  1. Press 1: Credit. 
  2. Press 6: More twice. 
  3. Press 5: Reprint. 
  4. Insert, green Enter key. 
  5. Key invoice number and press Enter or press Enter to reprint last receipt. 
  6. Press 4: Yes to print customer receipt. 
  7. Press Clear to return to idle prompt. 

Use this function at the end of each day to settle the batch for payment and clear your terminal of transaction information. These procedures are only necessary if Auto Close is disabled. 

  1. Press 1: Credit. 
  2. Press 6: More. 
  3. Press 3: Close. 
  4. Press 4: Yes to confirm close. 
  5. Terminal communicates with host for approval. 
  6. Press Clear to return to idle prompt. 

Use this function to authorize a partial approval transaction. 

  1. Press 1: Credit. 
  2. Press 1: Sale. 
  3. Swipe card or manually key card number and press Enter. 
  4. Key expiration date and press Enter. 
  5. Press 4: Yes if the card is present or press 6: No if the card is not present 
  6. Key amount and press Enter. 
  7. Key the first five digits of the customer address and press Enter. 
  8. Key customer ZIP and press Enter. 
  9. Terminal communicates with host for approval. 
  10. Press the desired option. If No is selected, transaction will be voided. Initiate a new transaction to collect full amount. 
  11. Press 4:Yes to print customer receipt. 
  12. Press Clear to return to idle prompt. 

Use this function to capture transactions when voice approval has been obtained. Referred to as a forced transaction. 

  1. Press 1: Credit. 
  2. Press 3: Force. 
  3. Swipe card or manually key card number and press Enter. 
  4. Key expiration date and press Enter. 
  5. Key amount and press Enter. 
  6. Key authorization number that was obtained by the voice authorization center and press Enter.
  7. Terminal communicates with the host for approval. 
  8. Press 4: Yes to print customer receipt. 
  9. Press Clear to return to idle prompt. 

Various types of reviews can be generated for transactions in the current batch transactions that have not yet been settled. 

  1. Press 1: Credit. 
  2. Press 6: More twice. 
  3. Press the desired report to view. 
  4. Key invoice or clerk number and press Enter. 
  5. Press Clear to return to idle prompt or press 6: Next to scroll through other transactions. 

This procedure is to authorize a credit card transaction. This will not capture in the terminal. 

  1. Press 1: Credit. 
  2. Press 6: More. 
  3. Press 1: Auth. 
  4. Key expiration date and press Enter. 
  5. Key authorization and press Enter. 
  6. Terminal communicates with the host for approval. 
  7. Press 4: Yes to print customer receipt. 
  8. Press Clear to return to idle prompt 

 

Various types of reports can be generated for transactions in the current batch transactions that have not yet been settled. 

  1. Press 1: Credit. 
  2. Press 6: More twice. 
  3. Press 3: Print Report. 
  4. Press the desired report to print. 
  5. Press Clear to return to idle prompt. 

Use this function to issue a credit to the cardholder’s account for goods or services. 

  1. Press 1: Credit. 
  2. Press 2: Refund. 
  3. Swipe card or manually key card number and press Enter. 
  4. Key expiration date and press Enter. 
  5. Key amount and press Enter. 
  6. Press 4: Yes to print customer receipt. 
  7. Press Clear to return to idle prompt. 

Use this function to perform a balance inquiry 

  1. Press 1: Credit. 
  2. Press 6: More. 
  3. Press 5: Inquiry. 
  4. Swipe card or manually key card number and press Enter. 
  5. Key expiration date and press Enter. 
  6. Terminal communicates with the host. 
  7. Press Clear to return to the idle prompt. 

Press the red Cancel key when finished. 

Use this function to add the tip amount to a transaction that is in the current batch. 

  1. Press 1: Credit. 
  2. Press 5: Tips. 
  3. Key invoice number and press Enter 
  4. Press 5: Edit. 
  5. Key tip amount and press Enter. 
  6. To continue adjustments, press 6: Next. 
  7. Press 5: Edit. 
  8. Press the red Cancel key when finished. 

Some prompts may vary based on the terminal setup. 

 

Visa Codes 

Y: Address and ZIP match ; Domestic only.

A: Address matches, ZIP does not.

S: AVS not supported at this time; Domestic only.

R: Unable to verify address because either address information is unavailable or issuer does not support AVS  Domestic only.

U: Either five-digit or nine-digit ZIP matches, address does not or not is included in request.

Z: Neither the ZIP nor the address matches.

N: Address matches, ZIP not verified.

B: ZIP matches, address not verified.

P: Address and ZIP not verified due to incompatible formats.

C: Address and ZIP match; International only.

D: Address not verified for International transaction; International only.

G: Address not verified for International transaction; International only.

I: Address not verified; International only.

M: Address and ZIP match; International only.

 

Mastercard Codes 

Y: Exact, all digits match, five-digit ZIP.

A: Address matches, ZIP does not.

S: AVS not supported at this time.

R: Retry, system unable to process.

U: No data from Issuer/Authorization system.

Z: five-digit ZIP matches, but address does not.

N: Neither the ZIP, nor the address matches.

W: For US addresses, nine-digit ZIP matches, but address does not; for address outside US, ZIP matches, but address does not.

 

Discover Codes 

Y: Address only matches.

A: Address and five-digit ZIP match.

S: AVS not supported at this time.

U: Retry, system unable to process.

Z: Five-digit ZIP matches, but address does not.

 

American Express Codes 

Y: Yes, address and ZIP are both correct.

A: Address only is correct.

S: AVS not supported at this time.

R: System unavailable; retry.

U: The necessary information is not available, account number is neither US nor Canadian.

Z: ZIP only is correct.

N : Neither the ZIP nor the address matches.