Our Company
BASYS WAS FOUNDED ON ONE PHILOSOPHY:
TO TAKE CARE OF OUR CUSTOMERS AND PARTNERS SO THEY NEVER WANT TO LEAVE
The secret weapon behind BASYS? Our employees. We have built an elite team of hard-working, passionate and fun people who are dedicated to helping make our merchants happy. BASYS is not your typical credit card processor. No call center environments. No elevator music. Instead, we have a team of high-energy, client-focused relationship managers genuinely committed to our growing customer base. We achieve this by fostering an office environment that makes it easy for our people to come to work and enjoy what they do!
OUR PASSION
To treat our customers the way we want to be treated.
We may not be the biggest processor in the industry, but we certainly strive to be the best. From our CEO to our leadership team, to all of our employees, we have the mentality of “Ain’t Nothin’ Not My Job” and we will do whatever it takes to treat our customers with respect and kindness.
MISSION STATEMENT
To provide the absolute best support for our customers and partners, while maintaining an open and creative office environment for our employees.
CORE VALUES
- We value our reputation and that of the clients, associations, and banks we serve.
- We value the integrity, sincerity, and commitment that our employees demonstrate every day.
- We value learning while listening to our customers, prospects, partners, and competitors.
- We value making an impact in our company, in our personal lives and in our communities.
LONG-TERM RELATIONSHIPS
Fostering long-term relationships is key to our culture and our business. Our industry leading retention rates do not stop with our merchants and banks. They extend to our associations and our employees. Our goal is to create such a positive experience with every interaction that you will continue to choose BASYS for life.
BRAD ODDO – OUR FOUNDER AND CEO
While the Oddo family has a three generation history in Kansas City business and are currently listed as one of the “100 Largest Businesses in Kansas City”, Brad founded BASYS Processing in 2002. It has grown into one of the largest merchant credit card processing companies in the country by staying true to the values he learned from his parents who taught him to “always treat everyone with respect, and make the right decision over the easy one.”