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Innovative Payment Solutions

World Class in All We Do

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We Believe in Putting People First

Basys is a nationwide integrated payment solutions company. We specialize in custom solutions that can adapt and grow with your business. We’re led by a team of exceptional professionals, and we believe in doing things right to better serve our customers.

Great customer service, and we can prove it

99%

of calls are answered in 3 rings or less

90%

of calls are resolved on the 1st contact

75+

excellent level Net Promoter Score

10+

year average client retention of clients that continue acceptance

At Basys, we have a passion for being the best

Our Awards

Your Basys for Excellence

Mission

Deliver an innovative and expansive set of personalized business solutions that help our clients and partners thrive. 

Vision

Create a visionary culture striving for excellence while creating a company that is better, not just bigger.

Values

Innovation, Excellence, Initiative, Passion, Integrity, Respect.

Partnerships

Fostering long-term relationships is key to our culture and our company. Our industry-leading retention rates do not stop with our software, bank or merchant partners. They extend to our associations and our team members. What began as our aspiration to excel in the payment solutions industry has evolved into a broader mission – to excel in every facet of our operations.. Our goal is to provide positive experiences with every interaction, ensuring that you choose Basys as your lifelong business partner.

The Basys Leadership Team

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Brad Oddo
Chief Executive Officer

Founder and CEO Brad Oddo has over 20 years of FinTech experience. Brad’s unwavering dedication to our partners has always been his priority, which can be seen in the numerous awards the company has received under his leadership. In his role as CEO, Brad is tasked with setting strategic decisions, preserving our company’s culture and stability, driving growth and enhancing our organizational reputation.   

 

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Jen Alexander
Chief Operations Officer

Serving as the Chief Operations Officer at Basys since 2004, Jen plays a pivotal role in shaping the company’s operations. She is the mastermind behind the design and implementation of our operational strategies, ensuring that we consistently provide top-tier products and services to all of our partners and merchants. Jen takes pride in upholding Basys’ commitment to a personalized support model, ensuring that each of our clients receives the attention and service they deserve. 

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Edwin Martin
President

Edwin has been an integral part of our leadership team for almost a decade, and brings leadership, strategic thinking and industry knowledge. In Edwin’s as President, he leads the daily activities of our Sales, Marketing, Operations, Product and Technology Teams. He continues to be a driving force for the company, focusing on innovation, strategic partnerships and furthering our mission. 

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Kenny Thompson
Executive Vice President of Partner Relations

Kenny has been an integral part of Basys since shortly after its establishment in 2002, playing a key role in developing the customer-focused business model that distinguishes Basys in the market. With more than two decades of experience in the industry, he currently leads our Partner Development and Partner Relations teams, ensuring that our partnerships are both strong and mutually beneficial.  

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Chris Borchers
Chief Technology & Product Officer

Chris joined Team Basys in 2021, bringing with him more than two decades of IT expertise, predominantly in Application Development. He oversees the Technology, Security, Application and Product teams, ensuring they operate efficiently and effectively. Chris earned a Kansas City CIO ORBIE Award in 2023, which is a testament to Chris’ extensive experience and leadership skills. Along with his team, Chris focuses on advancing our technological capabilities while maintaining high standards of security and functionality across our products and services.  

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Jarod Dickson
Director of Outside Sales

As Director of Sales, Jarod collaborates closely with both employees and partners to enhance sales strategies and propel portfolio expansion. Jarod contributes a wealth of knowledge to the team, backed by over 13 years of experience in sales. His expertise and commitment play a vital role in strengthening our sales capabilities and achieving organizational success. 

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Linda Oberzan
Vice President of Human Resources

Linda brings over 25 years of experience working with Oddo Family companies to her role as VP of Human Resources. As an HR Business Partner, together with her team, she is committed to recruiting top-notch employees and fostering an outstanding workplace culture. Linda’s wealth of experience and dedication play a crucial role in sustaining a supportive and thriving work environment. 

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Nick Orrick
Vice President of Customer Success

As Vice President of Customer Success, Nick ensures that his team gives unparalleled service to our partners and represents the Basys values in every interaction. With over 15 years of leadership experience, Nick excels in refining procedures and steering internal strategies. In his role, Nick oversees the entire customer and partner experience, including account management, customer support and customer education. Nick works closely with other senior leaders to align customer success strategy with the vision, mission and values here at Basys.

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Toni Rogers
Director of Finance & Accounting

As the Director of Finance and Accounting, Toni plays a crucial role in managing our organization’s financial health and operational efficiency. With over a decade of experience in managing accounting departments, Toni ensures accuracy, compliance and efficiency in all financial transactions and processes. Her strategic approach and leadership contribute significantly to the organization’s financial stability and support informed decision-making across various departments. 

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Danny Turner
Vice President of Sales

Since joining Basys in 2014, Danny has significantly progressed within the company. In his role as Vice President of Sales, Danny is responsible for overseeing training, monitoring performance and guiding strategic planning for several of our sales teams. He manages several key partnerships, and his comprehensive experience and deep understanding of both the company and the sales process make him a valuable asset to our organization. 

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Rachael Crocker
Director of Marketing

In her role as Director of Marketing, Rachael leverages 20+ years of expertise in marketing and communication to define and promote the company’s brand identity and creative vision. Rachael’s department covers key areas such as brand management, advertising campaigns, content creation and digital marketing initiatives. Her strategic approach ensures that all marketing efforts are aligned with the company’s objectives, effectively communicating Basys’ values and strengths to the target audience. 

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Jeremy Duane
Director of Inside Sales

Jeremy brings 20 years of extensive sales experience with a significant focus on sales leadership over the past decade. In his role as Director of Inside Sales at Basys, Jeremy is not only accountable for his team’s interactions and performance with merchants, but also plays a critical role in pinpointing software partnerships that are key to driving the business’s growth, both now and in the future. 

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Kyle Cook
Director of Software Sales

Kyle’s tenure at Basys has been marked by his contributions to the development of the organization’s software portfolio. With almost ten years of experience in software and technology sales, he has been a vital asset to the team. As the Director of Software Sales, he leads the strategic direction of the software sales partnership team and plays a crucial role in promoting the internal adoption of the software sales journey. Kyle’s enthusiasm for teamwork and innovation motivates his team to provide exceptional service to partners, aiding them in their growth and expansion. 

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Hrishi Patel
Director of Software Engineering

Hrishikesh (Hrishi), is an experienced engineer with a demonstrated history of working in the information technology and service industry. With a rich background spanning over 15 years in software engineering, he is at the forefront of enhancing the organization’s software development methodologies. Hrishi’s effective leadership is instrumental in guiding the software engineering teams toward the prompt and successful completion of top-notch software projects that are in sync with the company’s goals.

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