With our Referral Bank Program, Sales and Support are handled by Basys. Basys will be your full-service provider from sales, to deployment and implementation, to ongoing support. On top of that, Basys will provide a personal point of contact (versus the mass call center found throughout the industry).
Our Sales Bank Program is for the bank that wants to be more hands-on than a referral bank, but doesn’t have enough staff to handle the customer support required for the Agent Bank program. Basys will manage all customer service calls, so that you can focus on growing your portfolio.
Our Agent Bank Program is for the bank that wants to handle sales and service for their customers. We understand that every bank has unique needs, which is why we will create a program to fit those needs exactly. All of our agent banks have a full support team at Basys to help them every step of the way.
% AVERAGE GROWTH IN OUR BANK PARTNERS’ REVENUE IN FIRST 2 YEARS
+ MERCHANTS ADDED TO OUR BANK PARTNER’S PORTFOLIOS
+ BANKING LOCATIONS
% BANK RETENTION RATE
All of our customers have the ability to receive their funds the next business day. We understand that customers need their funds as fast as possible and our job is to make it happen.
A dedicated PCI specialist will proactively call your merchants, schedule a time that works for them, and hold their hand through the PCI process to make it simple for your customers.
Our skilled conversion team are experts at making sure your portfolio is converted as seamlessly as possible. Our team is experienced to ensure every conversion is efficient and complete.
We have a full suite of turnkey marketing pieces that all of our banks can customize as their own and market to their customers to grow their portfolio.
New bank partners are invited to bring their team to come to our headquarters for training. We immerse the trainees in the world of credit card processing while making it interactive, informative and fun!
We use a multi-faceted approach to growing your portfolio including: innovative referral campaigns, ACH data mining, Basys Bootcamp bank training, and co-branded customer marketing.
Our in-house bidding team will prepare a customized savings analysis for you in 4 hours or less. It will show you exactly how much we can save your customer down to the penny.
Because we are registered with Visa, MasterCard, American Express & Discover, you will have access to our direct interchange rates and will be competitive on every new account.
From your dedicated Partner Support Manager, to our Support teams for PCI, Equipment, and Risk, you will have the personal support you need to enhance your customer relationships.
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