I wanted to take a moment and write to let you know how pleased we are with the service provided by Kathleen for our merchants.
The partnership we have experienced with BASYS is stellar. As you are aware, we take pride and accountability in our commitment to servicing our customers. Kathleen has mirrored this expectation in building great relationships with our staff as well as our customers. She is thorough in her follow-up, consistently communicates often to keep us informed about each customer, she is dedicated, honest, hard-working, and passionate about her work, possesses high energy, and is professional and knowledgeable.
We value our reputation and that of our customers and it has been a rewarding experience to work with BASYS. We appreciate Kathleen’s dedication, her commitment to service, and her ability to demonstrate enthusiasm in her work. We are fortunate to have such a solid partner in BASYS Processing.
Ann Carlson - Meredith Village Savings Bank