For a bank, the choice of a merchant service partner is extremely important. To ensure your bank is receiving the maximum benefit from the relationship, here are 8 things banks should look for in a Merchant Service partner....
The credit card processing industry is at the intersection of finance, technology, and security. Whether you're new to the merchant services side of banking or are just looking to stay informed, we hope you'll find this guide helpful....
To create impactful growth strategies for your bank, in-depth reporting is a must-have. Reporting from your partner can enrich the full scope of your bank’s merchant services program, from informing the sales process, to curbing PCI non-compliance. ...
Your referral bank sales reps are the lifeblood of your merchant services program. Their work will grow your portfolio and your bank's non-interest income. Here are 3 things to watch out for with referral bank rep compensation....
Is consolidation impacting your bank? Customers are loyal to community banks because of the personalized service they can provide. A large processor can completely undercut your efforts and lead to upset merchants and a damaged reputation....
PCI Compliance. For many bankers, the words send a shiver of dread down their spines. For others, PCI Compliance is something they’ve only heard about in passing, but how important is it really? The confusion surrounding PCI Compliance is largely because traditional PCI Compliance programs...
Offering competitive rates and top-notch customer service is important, but those things won’t make a difference if your staff isn’t even mentioning merchant services. Here are some pointers on how to engage branch staff to help you build a successful merchant services program....
Once your bank decides to offer merchant services to its customers, the next step is choosing a processing partner. This choice will impact everything from revenue and retention, to customer support, so it’s not one to be taken lightly. But, in an industry that can...
If your merchant services program is supported by the right processing partner, it can provide a substantial amount of non-interest income. But not all providers will be a good fit for your bank, and choosing the wrong partner can have unforeseen consequences. Here are just...
Providing a merchant services program to your banking customers can be a lucrative business move that leads to additional clients and profits. However, low profit, stagnant portfolio growth, and high rates of attrition can all be signs that your merchant services partner is not providing...
One of the most important aspects of choosing a partner for your merchant services program is ensuring your processing partner can successfully manage all the technical tasks and account maintenance, so you can focus on growing your portfolio. Learn more about eliminating the 4...
The payment processing industry is convoluted, filled with so many moving parts that it can be difficult to keep up. ISOs are a great example of something that is often misunderstood. You may have heard (incorrectly) that ISOs are more expensive. Or maybe you’re not...
The internet is packed with best practices on banks leveraging social media to market to business owners. Less has been written, however, about how the individual banker should lean into social media, particularly LinkedIn. Here are 5 opportunities for business bankers to use LinkedIn to...
A key difference between a top performing bank and an average bank can usually be found in the quality and usage of the needs assessment when selling Treasury Services. A thorough assessment can help you avoid mistakes that derail new business proposals, and shorten...
You are a sales professional at a bank. You opened a new business account. CONGRATS! Now what? Beginning a relationship with a new business customer is exciting. But, opening the new account is just the beginning. ...