customer support Tag

18 Jan 4 Common Misconceptions About ISOs

Posted at 09:25h in All Blogs, Banking, Credit Cards, Customer Service, Merchant Services by Sara Sajwaj 0 Comments

3 Likes

The payment processing industry is convoluted, filled with so many moving parts that it can be difficult to keep up. ISOs are a great example of something that is often misunderstood. You may have heard (incorrectly) that ISOs are more expensive. Or maybe you’re not...

04 Dec 3 Tips for Finding the Right Point of Sale System to Help Your Restaurant Thrive

Posted at 07:15h in All Blogs, Credit Cards, Customer Service, Merchant Services, Merchants, Mobile Payments, Point of Sale, Software, Technology by Sara Sajwaj 0 Comments

3 Likes

Whether you own a counter-service pizzeria or a chain of full-service restaurants, a point of sale (POS) system is an absolute necessity for your business. Make sure your restaurant can keep up and choose a POS that will help you do it....

08 Nov 5 Ways to Improve Your Receivables

Posted at 13:00h in All Blogs, Credit Cards, EMV, Fintech, Merchant Services, Merchants, Mobile Payments, Point of Sale, Retail, Software, Technology by Allie Krumel 0 Comments

3 Likes

As Nolan Bushnell, the founder of Atari and Chuck E. Cheese, once put it, “a sale is a gift to the customer until the money is in the bank.” Have you ever waited months on end for a customer to pay you? It's not uncommon, but...

01 Nov How Small Biz Can Lead the Way in B2B Payment Innovation

Posted at 09:00h in All Blogs, Credit Cards, EMV, Fintech, Merchants, Mobile Payments, PCI Compliance, Retail, Software, Technology by Allie Krumel 0 Comments

3 Likes

According to pymynts.com, the B2B sector is home to about $3 Trillion worth of “inefficiencies” in how payments are made. A lot of that comes from the role paper plays in making sure businesses get supplied and paid. Small businesses are well-poised to pivot toward...

03 Oct What Biometrics Means for Your Business

Posted at 03:00h in All Blogs, Credit Cards, EMV, Fintech, Merchants, Point of Sale, Retail by Allie Krumel 0 Comments

3 Likes

Say goodbye to PIN amnesia, because new authentication methods are coming very soon. Let’s look at why customers prefer biometrics....

19 Sep Easy Steps to Protect Your Customers’ Data

Posted at 09:00h in All Blogs, Credit Cards, EMV, Fintech, Merchants, Point of Sale, Retail by Allie Krumel 0 Comments

3 Likes

Scammers are always pushing to find the vulnerabilities in your security programs and systems. By choosing the right payment processor, and taking the steps outlined below, you can do a lot to protect your customers’ data....

12 Sep 4 Signs You’ve Outgrown Your Point of Sale

Posted at 12:00h in All Blogs, Credit Cards, Customer Service, EMV, Fintech, Merchants, Point of Sale, Retail, Software by Allie Krumel 0 Comments

3 Likes

You shouldn’t have to jump back and forth between multiple programs just to complete everyday business and managerial tasks. Plus, it’s important to choose a POS that suits your industry. If you're experiencing any of these 4 issues, it may be time to update your...

27 Feb Consolidation Is Creating Concern in the Merchant Services Industry

Posted at 07:17h in All Blogs, Banking, Customer Service by Allie Krumel 0 Comments

2 Likes

Are you worried about the amount of consolidation happening in the world of Merchant Services? If so, you are definitely not alone. If a bank has been working with a processor dedicated to incredible service, and they're purchased by a giant processor, the results will...

BASYS-Reasons-To-Accept-Credit-Cards-Header

02 May 7 Reasons for Your Business to Accept Credit Cards

Posted at 08:11h in All Blogs, Merchants, Point of Sale, Retail by Pat Redd 0 Comments

2 Likes

Beginning to accept credit card payments can be one of the best ways to grow your business. A majority of consumers (66%) prefer to use credit cards to make payments. Here are 7 reasons for your business to accept credit cards: ...

21 Mar 10 Ways to Stay SECURE when Accepting Credit Cards Online

Posted at 09:28h in All Blogs, Customer Service, Merchants, Point of Sale, Retail by Pat Redd 10 Comments

2 Likes

Does your business process credit cards and/or debit cards through a website shopping cart? That type of transaction is referred to as “card not present," and contains the most risk for you as a business owner. To help minimize your risk for these...

28 Feb 4 Ways to Lower Your Rate when Processing Credit Cards

Posted at 10:29h in All Blogs, Customer Service, Merchants, Point of Sale, Retail by Pat Redd 11 Comments

2 Likes

Just because there are over 1000 different rates, and numerous factors that impact the cost of accepting any given credit card, doesn’t mean you are helpless in reducing your costs. There are definitely best practices. Here are 4 ways to lower your rate...

21 Feb 6 Tips to Reduce Your Risk of Credit Card Chargebacks

Posted at 11:57h in All Blogs, Customer Service, Merchants, Point of Sale, Retail by Pat Redd 0 Comments

2 Likes

No business owner wants a credit card Chargeback. But, they can happen. Let BASYS help you, as the owner or manager of a business, to understand Chargebacks, and provide 6 tips to reduce your risk of credit card Chargebacks....

Visa - Mastercard - Discover - American Express

10 Feb The Cost of Getting Left Behind: Accepting Business to Business Credit Card Payments

Posted at 09:32h in All Blogs, Customer Service, Merchants by Pat Redd 0 Comments

3 Likes

Many companies are still unsure whether accepting business to business credit card payments is the right move. Here are the important things you need to consider....

31 Jan 5 Things to Look for When Choosing a Credit Card Processor for Your Business

Posted at 09:28h in All Blogs, Customer Service, EMV, Merchants, PCI Compliance, Point of Sale, Retail by Pat Redd 0 Comments

2 Likes

Choosing a credit card processor for your business is an extremely important decision. After all, they are handling YOUR money. What can you investigate in the due diligence process to ensure a credit card processor can deliver on those high expectations? Here...

BASYS - What Happens When You Call Customer Support

18 Jan What SHOULD Happen When You Call Customer Support

Posted at 09:28h in All Blogs, Banking, Customer Service, Merchants by Pat Redd 0 Comments

0 Likes

Unfortunately, in a world of automated phone systems and large call centers, getting the feeling that someone cares about you is not what usually happens when you call customer support. So, that begs the question: What SHOULD happen when you call customer support?...