Author: Pat Redd

Paying with a credit card today may mean dipping your card in the EMV reader, twiddling your thumbs, then yanking out the card when the machine beeps/dings/honks. Or maybe you still swipe your card through a magnetic-stripe reader. But soon you might be able to...

Does your business process credit cards and/or debit cards through a website shopping cart? That type of transaction is referred to as “card not present," and contains the most risk for you as a business owner. To help minimize your risk for these...

Just because there are over 1000 different rates, and numerous factors that impact the cost of accepting any given credit card, doesn’t mean you are helpless in reducing your costs. There are definitely best practices. Here are 4 ways to lower your rate...

No business owner wants a credit card Chargeback. But, they can happen. Let BASYS help you, as the owner or manager of a business, to understand Chargebacks, and provide 6 tips to reduce your risk of credit card Chargebacks....

Having a presence on social media is no longer a choice for banks - it’s a reality, plain and simple. Social Media in banking has become a must. Even if your bank isn’t actively tweeting, Facebooking, YouTubing, or otherwise posting on social media, rest assured...

EMV has been all the rage in the credit card industry for some time now. Let’s step away from the overly-complex play-by-play of a standard EMV transaction and talk about what is important: where EMV came from, how it works, and how it...

Unfortunately, in a world of automated phone systems and large call centers, getting the feeling that someone cares about you is not what usually happens when you call customer support. So, that begs the question: What SHOULD happen when you call customer support?...