06 Jun Experience the Fast, Friendly & Personal Approach to Payment Processing
BASYS Processing prides itself on providing a fast, friendly and personal experience for our customers. That exceptional level of support strengthens the relationship we have with our customers, and also enhances the relationship and trust our partners have built with their customers and users.
Fast
When you call the support team at your payment processor, what do you expect to happen? If you’re used to waiting on hold and can’t seem to connect to a real person, then you haven’t experienced BASYS. At BASYS, a live person will always pick up the phone during support hours. No endless hold music. You won’t have to press any buttons to reach a person or a department. You will reach a real person right away.
Friendly
If you’ve ever been on the phone with a rude customer support agent, then you know how unpleasant the interaction can be. You may even avoid calling support altogether because of these negative experiences. At BASYS, a friendly voice is always on the line ready to tend to your needs.
Personal
There is nothing worse than the monotone delivery of an obviously scripted greeting and response. Conversely, at BASYS, our goal is to make every interaction personal. No call scripts. Do you want to look through how to articles and videos on our website? Great! Would you prefer to engage via live chat? Not a problem. Do you just want to call and have someone answer your questions and walk them through the process? We can do that, too! We tailor each interaction to the situation at hand.
Final Thoughts
Our customers and partners depend on us to provide remarkable service to our mutual customers. We deliver on that expectation through support that is fast, friendly and personal.
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BASYS Processing as a business partner
Does your current processor understand the unique struggles of your industry? Do they provide great rates and personal customer service? Are they offering solutions to grow your business and being proactive about helping you reduce risk and increase your savings?
Contact BASYS today to learn more about innovative payment solutions that will save you time and money. We make accepting debit cards and credit cards convenient, safe and affordable.
BASYS Processing features:
• A friendly, live voice will answer the phone when you call; no automated phone systems
• In-house PCI Compliance team to walk you through the process step-by-step, improving security and reducing costs
• Accept payments in person, over the phone or online
• Next-day funding options
About BASYS Processing
BASYS Processing provides credit card and debit card processing services, plus solutions that include terminals, virtual terminals, e-commerce, mobile, and point-of-sale, customized to fit any need. Banks, associations, and software partners depend on us to strengthen their reputations and relationships with their customers by providing remarkable service paired with ultimate flexibility and pricing. Merchants depend on us to make accepting credit cards and debit cards convenient, safe & affordable. BASYS was founded in 2002 on one philosophy: to take care of our merchants, partners, and employees so they never want to leave. We are dedicated to working one-on-one with our customers to design the perfect solution. BASYS is Personal Payment Processing.
Learn more at basyspro.com, and connect with us online at: