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bank merchant services
Successful Bank Merchant Services
Merchant Services that Earn Respect and Revenue
We make your bottom line a top priority.
Your merchant services program may seem lackluster, because it’s missing income potential—especially non-interest income sources available to your bank right now.
Basys can help you understand where your program stands, and ideate how it can achieve improved performance. As your business partner, we can identify, deliver and support strategies that make your bottom line a top priority.
Great customer service, and we can prove it
99%
calls are answered in 3 rings or less
90%
of calls are resolved on the 1st call
75+
excellent level Net Promoter Score
10+
year average client retention of clients that continue acceptance
At Basys, we have a passion for being the best
Why Choose Basys for Your Bank Merchant Services?
Service
You—and your clients—will receive the absolute best customer service experience.
Customization
We have programs and services for banks of all sizes—and we can customize them to fit!
Reporting
The Basys portal gives you full access to your portfolio for simple, transparent reporting.
Insight
Your dedicated team will help you understand your reports so you can make smarter strategic decisions.
Make Basys Your Business Partner
Referral Bank Program
With our Referral Bank Program, sales and support are handled by Basys. Our team of experts becomes your full-service provider—from sales to deployment and implementation to ongoing support. In addition, you’ll work with a dedicated point of contact who knows your business. This personal service stands far above the mass call centers found throughout the industry.
Sales Bank Program
Our Sales Bank Program is for the bank that wants to be more hands on than a referral bank, but doesn’t have enough staff to handle the customer support required for the Agent Bank program. Basys will manage all customer service calls so that you can focus on growing your portfolio. We answer all calls in house, with 98% of calls answered within the first three rings, with 90% first call resolution.
Agent Bank Program
Our Agent Bank Program is for the bank that wants to handle sales and service for their customers. We understand that every bank has unique needs, which is why we will create a program to fit those needs exactly. All our agent banks have a full support team at Basys to help them every step of the way. We do everything in our power to increase your bank’s revenue while protecting your greatest asset—your reputation.
Ready for Better Bank Merchant Services?
Merchant services can generate excellent revenue while satisfying business clients.
We'll Let Our Customers Speak for Us
