Offering competitive rates and top-notch customer service is important, but those things won’t make a difference if your staff isn’t even mentioning merchant services. Here are some pointers on how to engage branch staff to help you build a successful merchant services program....
Offering competitive rates and top-notch customer service is important, but those things won’t make a difference if your staff isn’t even mentioning merchant services. Here are some pointers on how to engage branch staff to help you build a successful merchant services program....
At BASYS, we meet with banks all over the country, so we’re familiar with the struggles of building a successful treasury department. To increase your revenue, it’s vital that your branch employees are discussing treasury products with new and existing customers. Here are six steps...
Once your bank decides to offer merchant services to its customers, the next step is choosing a processing partner. This choice will impact everything from revenue and retention, to customer support, so it’s not one to be taken lightly. But, in an industry that can...
If your merchant services program is supported by the right processing partner, it can provide a substantial amount of non-interest income. But not all providers will be a good fit for your bank, and choosing the wrong partner can have unforeseen consequences. Here are just...
Providing a merchant services program to your banking customers can be a lucrative business move that leads to additional clients and profits. However, low profit, stagnant portfolio growth, and high rates of attrition can all be signs that your merchant services partner is not providing...
One of the most important aspects of choosing a partner for your merchant services program is ensuring your processing partner can successfully manage all the technical tasks and account maintenance, so you can focus on growing your portfolio. Learn more about eliminating the 4...
Merchant Services is a completely different animal from the rest of banking. How do you know if your program is living up to its earning potential?...
The banking team at BASYS enjoys meeting with financial institutions across the country. We learn about all different merchant services programs, including what’s working, and what’s not. Here are the top 4 reasons we see that cause a merchant services program to be stagnant...
Square has had their struggles, and is not the best solution for every business, but there are definitely 4 lessons that we can all learn from Square. ...
Are you worried about the amount of consolidation happening in the world of Merchant Services? If so, you are definitely not alone. If a bank has been working with a processor dedicated to incredible service, and they're purchased by a giant processor, the results will...
The internet is packed with best practices on banks leveraging social media to market to business owners. Less has been written, however, about how the individual banker should lean into social media, particularly LinkedIn. Here are 5 opportunities for business bankers to use LinkedIn to...
A key difference between a top performing bank and an average bank can usually be found in the quality and usage of the needs assessment when selling Treasury Services. A thorough assessment can help you avoid mistakes that derail new business proposals, and shorten...
You are a sales professional at a bank. You opened a new business account. CONGRATS! Now what? Beginning a relationship with a new business customer is exciting. But, opening the new account is just the beginning. ...
Deepening customer relationships isn’t a trend that is going to fade any time soon. In fact, some in the industry say that it is becoming core to the banking model. On-boarding shouldn't be the end of the relationship; it should be the beginning....