For banking executives, now’s the time to make sure you’re positioning your bank to optimize growth and drive revenue. But, increasingly, growth is occurring on digital channels. Here’s how your bank can turn digital solutions into revenue....
On the back end of the COVID-19 pandemic—depending on how long this lasts and how successful our efforts to control it are—bank marketing in 2020 and beyond needs to evolve. The post-COVID-19 business landscape will require forward-thinking and innovative strategies. Here are some insights to...
As core players in the fight to restore the economy and alleviate financial hardship, banks need to start preparing for the post COVID-19 economy now. Here are a few steps to get started....
During COVID-19, a large volume of bank employees are working remotely, many branches have changed to drive-through only, and loan specialists are scrambling to help business clients get financial help. Compared to these problems, cybersecurity might become an afterthought, and that’s exactly what cybercriminals are...
In just a few weeks, social distancing due to COVID-19 has changed the business landscape, creating cancelations, restrictions, and many, many closures. In response, card networks are anticipating a spike in chargebacks....
In dark times like these, innovation and creativity are more important than ever. Here’s how people in the U.S. are utilizing payment technology to support their businesses, their communities, and each other in the face of the COVID-19 pandemic....
In marketing, nothing matters more than context. In the context of the COVID-19 pandemic, many marketers are asking themselves, “Should we be marketing at all?" For banks, the answer to that question is YES. Here's how to adjust your marketing strategies accordingly. ...
If your business is experiencing hardship due to COVID-19, you're not alone, and help is out there. Keep reading for more on two COVID-19 loans for small businesses....
COVID-19 is having an impact on nearly every facet of daily life. Your business clients need your bank now more than ever. Here are 3 ways banks can help their business clients endure the COVID-19 pandemic....
The credit card processing industry is at the intersection of finance, technology, and security. Whether you're new to the merchant services side of banking or are just looking to stay informed, we hope you'll find this guide helpful....
To create impactful growth strategies for your bank, in-depth reporting is a must-have. Reporting from your partner can enrich the full scope of your bank’s merchant services program, from informing the sales process, to curbing PCI non-compliance. ...
Your referral bank sales reps are the lifeblood of your merchant services program. Their work will grow your portfolio and your bank's non-interest income. Here are 3 things to watch out for with referral bank rep compensation....
Is consolidation impacting your bank? Customers are loyal to community banks because of the personalized service they can provide. A large processor can completely undercut your efforts and lead to upset merchants and a damaged reputation....
PCI Compliance. For many bankers, the words send a shiver of dread down their spines. For others, PCI Compliance is something they’ve only heard about in passing, but how important is it really? The confusion surrounding PCI Compliance is largely because traditional PCI Compliance programs...
Offering competitive rates and top-notch customer service is important, but those things won’t make a difference if your staff isn’t even mentioning merchant services. Here are some pointers on how to engage branch staff to help you build a successful merchant services program....