On October 19th, Visa’s new Purchase Return Authorization mandate will take effect. Currently, authorizations are required for a majority of purchases, but NOT for purchase returns—this new mandate is going to change that. ...
Having funds held is a frustrating and confusing situation. For some businesses, held funds can even cause serious cash flow issues. We’re here to provide insight on why funds are held, and insider tips to keep money flowing into your account. ...
Customers of your software company have more choice now than at any previous time in history. With so many options, how can you make sure that your existing customers stay with you? Let’s talk about brand loyalty....
Your referral bank sales reps are the lifeblood of your merchant services program. Their work will grow your portfolio and your bank's non-interest income. Here are 3 things to watch out for with referral bank rep compensation....
With the right partner, a payment integration is a win-win situation. But if you choose a provider that doesn’t have access to the tools B2B merchants need, integrated payments won’t help you OR your clients. With a B2B payment integration, the following features are non-negotiable:...
With the advent of EMV chip cards, contactless payments, mobile wallets, and biometric data, businesses are demanding more sophisticated processing solutions. Your company can take advantage of this demand with integrated payments....
Trade shows, conventions, and conferences offer valuable opportunities that you’d be hard-pressed to find in another venue. Where else can you find customers that are already searching for a solution like yours, and start closing deals that same day? ...
Every customer of your software company is valuable. When you’re searching for a payment processing partner, you want a company that values your customers as much as you do. Working with a credit card processor is an endorsement of your partner’s services. Don’t put your...
Is consolidation impacting your bank? Customers are loyal to community banks because of the personalized service they can provide. A large processor can completely undercut your efforts and lead to upset merchants and a damaged reputation....
PCI Compliance. For many bankers, the words send a shiver of dread down their spines. For others, PCI Compliance is something they’ve only heard about in passing, but how important is it really? The confusion surrounding PCI Compliance is largely because traditional PCI Compliance programs...
Over the past 5 years, 47,153 PSPs have closed or been acquired. Independent and family-owned businesses are wondering how long remaining independent will be practical. Here are some steps small to medium-sized providers can take that will have them going toe-to-toe with even the largest...
Offering competitive rates and top-notch customer service is important, but those things won’t make a difference if your staff isn’t even mentioning merchant services. Here are some pointers on how to engage branch staff to help you build a successful merchant services program....
If you do business on the go, shouldn’t you accept payments on the go as well? Accepting credit cards, wherever and whenever, can tremendously increase your sales and streamline your payment processes. Here are just 4 of the ways that a mobile point of sale...
The construction industry faces a unique set of challenges. If you’re a contractor, supplier, or developer, your main concern when it comes to processing cards is likely the price tag. Keep reading for the 3 biggest processing headaches facing the construction industry....
At BASYS, we meet with banks all over the country, so we’re familiar with the struggles of building a successful treasury department. To increase your revenue, it’s vital that your branch employees are discussing treasury products with new and existing customers. Here are six steps...