Care Doesn’t Stop at the Exam Room
At Basys, we’re pet lovers too. Our office dog, Bandit—the very handsome German shepherd–husky mix pictured below—reminds us daily of the trust pet parents place in their veterinarians. That trust doesn’t end when the appointment does. For veterinary clinics, every interaction is part of the client experience, including checkout.
A stressful or confusing payment process can undo the goodwill built during a visit. But a seamless, thoughtful experience at the front desk shows clients they’re respected and appreciated. That’s where we come in. With Basys powering integrated solutions like iQ Pro+, your software platform can help veterinary clinics extend care and appreciation beyond treatment and into every step of the client journey.
At the end of the day, we both care—you about delivering the best software, and us about making payments effortless. Together, Basys and your platform can give veterinary clinics the tools to care for the clients who trust them most.
Why the Client Experience Matters in Veterinary Care
Veterinary visits are often emotional. Pet owners may be anxious about diagnoses, procedures, or costs. In these moments, even small frictions at checkout can amplify stress.
That’s why the client experience matters just as much as clinical expertise. When payments are smooth and secure, pet parents leave with confidence, loyalty and trust.
By embedding iQ Pro+ into your platform, you give clinics an omnichannel payments solution that fits seamlessly into their workflows—whether clients pay online, in-clinic or on a mobile device. It’s a modern, secure extension of the care clients already expect from their vet.
Payments as a Touchpoint of Appreciation
A payment isn’t just a transaction. It’s a final opportunity to say, “thank you for trusting us.” Clinics that add a personalized note on receipts, send a thoughtful follow-up, or provide clear, easy-to-read invoices show clients their loyalty matters.
With iQ Pro+, your platform can automate those touches. Digital receipts with thank-you messages, secure reminders for upcoming payments and clear communication are built-in features that help clinics show appreciation without adding manual work to busy staff.
Flexible Options Show Clients You Care
Vet bills can be unexpected. Offering flexible payment options—like recurring billing, installment plans, or digital wallets—demonstrates empathy for pet parents managing costs.
iQ Pro+ supports recurring payments, split payments, and multiple payment methods inside one secure system. With Basys’ technology delivered through your platform, clinics can provide flexibility that makes clients feel understood and valued.
How Seamless Payments Strengthen Loyalty
Pet owners remember the full experience of a visit, not just the medical outcome. A fast, stress-free checkout leaves a positive final impression that reinforces trust and strengthens long-term loyalty.
Together, we help veterinary clinics elevate their client experience. With iQ Pro+ integrated into your platform, payments become intuitive, efficient and secure—making your software indispensable and the clinic’s brand reputation stronger.
Building Trust Beyond the Exam Room
Veterinary care is about more than medicine. It’s about relationships built on trust, empathy, and appreciation. Payments are a key part of that relationship, shaping how pet parents feel after every visit.
At Basys, we understand that firsthand. Just as we appreciate our own clients for trusting us with their business, we help your platform deliver that same appreciation to veterinary clinics and their clients. Backed by award-winning service and powered by iQ Pro+ innovation, we ensure every payment reflects the care both of us are committed to providing.
Because in the end, we both care—and that’s how we help veterinary clinics build loyalty that lasts a lifetime.
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