When your platform supports healthcare professionals and patients in the Home Medical Equipment (HME) and Durable Medical Equipment (DME) space, payment processing isn’t just a feature—it’s a critical part of the workflow. From managing recurring rentals and insurance reimbursements to helping patients cover out-of-pocket costs, the complexity of healthcare payments requires more than a generic solution.
At Basys, we’ve partnered with more than 2,000 healthcare businesses across the country. That means we’ve seen the gaps firsthand—and we’ve built our platform to close them. Whether your software supports billing teams, front office staff, or patients managing medical expenses at home, we work with you to embed payment functionality that fits seamlessly into your ecosystem.
This isn’t just payment processing. It’s purpose-built technology, developed in partnership with healthcare platforms like yours.
One Size Doesn’t Fit All in HME/DME
Your healthcare software isn’t cookie-cutter. Neither are your users’ payment needs.
Medical equipment providers deal with recurring charges, split payments, high compliance burdens and highly specific invoicing. Many also need to deliver a smooth patient experience—without overwhelming users with complex tools or manual workarounds.
Your platform needs a payment partner that understands:
- Recurring billing for equipment rentals and long-term care
- Split payments that combine insurance reimbursements with patient responsibility
- HIPAA-conscious, easy-to-use payment portals
- Support for in-person and remote transactions
- The need for speed and simplicity across billing workflows
A generic payment integration won’t solve for all that—but a tailored one can.
What Tailored Payment Processing Really Looks Like
Basys doesn’t just plug in and hope for the best—we build alongside your team to ensure payments work the way your platform needs them to. We offer powerful functionality designed specifically for healthcare software like yours:
- Custom-branded patient portals that create trust and match your UI
- Support for recurring and installment payments that simplify long-term care billing
- Automated invoicing and reconciliation to reduce manual entry for your users
- Real-time transaction data that syncs into your platform workflows
- Modern, flexible APIs that make integration fast and developer-friendly
Every feature is thoughtfully built to meet the needs of your healthcare users—and elevate your platform’s value in the process.
Built Through Partnership, Not Guesswork
At Basys, we co-build. We listen to your team. We adapt quickly. And we think like product collaborators, not just vendors.
One of our healthcare software partners came to us looking to simplify how their users handled split billing. Rather than offering a rigid feature set, we worked with their dev team to tailor the solution—creating an integrated experience that aligned with how their users already worked. The result? Faster merchant onboarding, simplified workflows and a stronger stickiness between their users and their platform.
That’s the kind of outcome we aim for in every integration.
Security and Compliance from Day One
When your platform serves the healthcare space, compliance isn’t negotiable—and neither is trust.
That’s why Basys builds every integration with security at its core:
- PCI-DSS compliance and full tokenization from day one
- Encryption protocols to protect sensitive health and financial data
- ACH and card vaulting options for long-term payment plans
- Support for HIPAA-conscious workflows in patient-facing environments
You shouldn’t have to choose between innovation and compliance—we make sure you get both.
Tailored Payments. Stronger Platforms.
Your healthcare platform plays a critical role in how providers deliver care—and how patients experience it. With Basys, payments become an asset, not a roadblock.
Our tailored approach helps you:
· Create a seamless payment experience for your users
· Add new revenue streams through integrated payments
· Strengthen platform adoption and reduce churn
· Deliver differentiated value in a competitive market
Let’s build a payment solution as custom as the platform you’ve worked hard to develop.
Let’s explore what that looks like – together.
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