Why Dental Practices Need Smarter Payments (and How Your Platform Can Deliver Them)

Time for a Check-Up (on Your Payments Strategy) 

Dental practices are busy—often juggling patients, insurance claims and back-office chaos. Your software platform already simplifies a lot. But when it comes to payments, many practices are still stuck with outdated terminals, clunky billing workflows and payment processors that feel more like a burden than a partner. 

The good news? You can solve those challenges—and add lasting value to your platform—by embedding payment tools tailored to your unique needs. 

At Basys, we help dental software providers simplify complex payment processes, onboard users more easily and deliver a seamless experience that fits the way dental offices operate. Think of it as continuing education—but for your platform. 

Today, Basys supports over 5,000 healthcare and dental clients—and growing. That includes over 750 active accounts across dental practices, orthodontists, medical supply providers and dental labs. With over 80 software partnerships and more than 75 compatible 3rd-party integrations, we’re deeply equipped to support the evolving needs of this industry. 

 

What’s Hurting Dental Practices Today 

Let’s start with what you probably already know from your user feedback: 

  • Physical terminal limitations
    Most practices rely heavily on front-desk terminals, but they’re often outdated, unreliable or incompatible with modern workflows. 
  • Manual payment entry and billing friction
    Co-pays, deposits, post-visit charges—dental offices handle a variety of payment types, and most platforms still require double entry or clunky workarounds to process them. 
  • Fee confusion and frustration
    Many dentists are paying hidden “junk” fees or inflated rates without realizing it, which creates dissatisfaction with their current provider. 
  • Patient payment preferences are shifting
    Patients want flexible, online, mobile-friendly options—especially for balances after they leave the office. Practices that can’t meet that demand risk slower collections and negative experiences. 

From a Basys dental partner: 

“We didn’t know how inefficient our payment setup was until we switched. The Basys integration streamlined our billing and the savings were immediate.” 

 

The Solution? Smarter, Integrated Payments 

Here’s how embedded payments with Basys directly solve the issues your dental users face: 

A wide range of terminal options 

From countertop to mobile to fully integrated smart terminals, we offer hardware that fits the layout and flow of any practice—no retrofitting required. 

Seamless integration = no more double entry 

With Basys embedded into your software, teams no longer have to key in payments manually. That means fewer errors, less time spent on admin, and happier front-desk staff. 

Online and mobile-friendly billing tools 

Give your users modern billing options like emailed payment links and browser-based checkout pages—perfect for follow-up balances and patient convenience. 

Transparent pricing with no junk fees 

We keep it simple and fair. Our statements are clear, and our rates are honest. That means fewer complaints and more satisfied users for your platform. 

 

How You Win When Your Users Win 

When your platform offers payment tools that simplify your users’ lives, you don’t just reduce friction—you increase retention, revenue and long-term loyalty. 

  • Increase platform value
    Integrated payments make your software more indispensable. The more tools you offer, the more likely users are to stick with you. 
  • Grow passive income with revenue share
    Every transaction run through Basys generates residual revenue for your business—without adding complexity to your roadmap. 
  • Enjoy white-glove onboarding and support
    Our team handles everything from merchant training to PCI compliance. You don’t have to hire a support team or build a call center—we’ve got it covered. 
  • Track ROI with measurable results
    Happier users. Fewer support tickets. More time spent using your platform the way it was meant to be used. 

 

Ready to Become an Essential Tool in Every Practice’s Toolkit? 

Your platform already handles the core of dental practice management—scheduling, patient records, clinical data. Payments shouldn’t be the part that causes stress. 

Partnering with Basys means bringing more value to your users while keeping your operations lean and efficient. We simplify the complexity, streamline the onboarding and support your team every step of the way. 

Let’s help your dental clients smile wider—with smarter, integrated payments built for how they really work. 

 

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