More Than a Vendor. A True Partner.
When it comes to supporting your business clients, one-size-fits-all rarely works—especially in payments. That’s why Basys offers flexible, service-driven partnerships tailored to how your bank operates, whether you want to lead with your brand or refer clients and let us take the reins.
We align with your goals, culture and client expectations to deliver merchant services that elevate your brand, strengthen relationships and create new opportunities for growth.
Three Models. One Goal: Make You—and Your Merchants—Successful
Every bank is different. Some want to be deeply involved in merchant services. Others prefer to hand off the details to a partner they trust.
That’s why Basys offers flexible partnership models—whether you want to lead with your brand or let us handle the program from start to finish.
You choose the structure that fits your goals and resources—we’ll take it from there.
Referral Bank Program
Want to offer merchant services without the added workload? Just refer your business clients to us, and we’ll take it from there. Our team manages the full relationship—from consult to conversion to long-term support—while keeping you in the loop. It’s a low-lift way to provide more value to your clients without any infrastructure on your side.
Agent Bank Program
Prefer to stay involved? You maintain the merchant relationship while Basys powers everything behind the scenes. Our white-labeled platform, co-branded materials, and team of service specialists make your bank the face of the program—without requiring your team to take on service or onboarding.
Sales Bank Program
Ready to actively grow your merchant portfolio? We’ll partner directly with your team, offering virtual or on-site support, custom training, and shared go-to-market strategies. We operate as a true extension of your team to deepen client relationships and drive results.
Your Brand, Our Expertise
When you choose a white-labeled option, your clients experience the service as an extension of your bank—not a third party. We brand materials, enrollment forms, and merchant statements to match your identity, so your bank stays front and center.
And when you prefer a hands-off experience? We make sure your clients still receive the same level of care—with Basys fully managing the relationship under our trusted name.
Either way, the service is seamless—and your reputation grows stronger.
Support That Sets You Apart
We don’t just support merchants—we support you. Every bank partner receives a dedicated team to provide:
- One-on-one support for your bankers
- Onboarding assistance and PCI compliance guidance for your business clients
- Responsive, award-winning, in-house customer service for every interaction
We act as an extension of your team, making sure you feel confident offering merchant services without taking on additional complexity.
Marketing Support That Works for Your Team – and Your Customers
We equip your bank with the tools to confidently promote merchant services—internally and externally. Everything we provide is tailored to your audience, your goals, and your brand.
For Your Merchants:
- Co-branded flyers and brochures
- Email campaigns and digital outreach
- Educational blogs and how-to resources
For Your Bankers & Relationship Managers:
- Sales talking points and objection-handling guides
- Conversation starters, FAQs and merchant pain point cheat sheets
- Ready-to-send email content
For Your Marketing Team:
- Plug-and-play content for newsletters or blogs
- Co-branded email templates
- Campaign strategy support
A Shared Success Story
With Basys, performance is transparent—and growth is shared. We offer clear reporting, revenue share opportunities, and regular partnership check-ins to help you measure success and maximize impact.
We’re proud to support more than 14,000 merchants for our bank partners nationwide, helping them strengthen business relationships and deliver merchant services that truly add value.
“Our Partner Support Manager has been an incredible resource—not just for me, but for our entire sales and support teams. The follow-up, professionalism, and personal touch we get from Basys makes a real difference.” – Basys Bank Partner
Let’s Build a Program That Fits Your Bank
Your bank deserves a partner that respects your values, supports your clients and grows with you. At Basys, that’s what we’re built to do.
Let’s build a merchant services program that’s just right for you—and just right for the businesses you serve.
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