Business clients are under more pressure than ever to perform—and they’re looking to their bank for more than capital. They want insights. Solutions. And partners who help them move faster, operate smarter, and stay ahead.
Banks that deliver that kind of value don’t just retain clients—they become indispensable. That’s where Basys fits in.
By offering smarter payment solutions through Basys, you give your business clients tools that boost their performance and improve yours—deepening relationships and opening new revenue opportunities without adding complexity to your team’s day-to-day.
Better Payment Performance Starts with the Right Partner
When a client turns to your bank for payment solutions, their experience reflects on you. That’s why it’s critical to partner with a merchant services provider who delivers exceptional service—not just functional tools.
At Basys, our mission is simple: make you look great by treating your business clients like our own.
Here’s what that looks like in action:
Your business clients receive:
- Unmatched service from real, U.S.-based support reps—no call center runaround
- Clear, transparent pricing with no hidden fees or gotchas
- Simple, seamless onboarding with hands-on help from day one
Your bank benefits from:
- Stronger relationships with commercial clients who feel supported and stay longer
- Non-interest income through competitive revenue share
- A partner you trust to protect your reputation and enhance your value—not compete with it
💡 Basys maintains a Net Promoter Score of 75+ (in the top 5% of all companies), industry-leading merchant retention and 10+ year average partner relationships.
What Payment Support Looks Like—When It’s Built for Banks
You’re not just handing off your clients. You’re connecting them with a team that supports your brand and your reputation.
Basys provides:
- White-labeled payment solutions that reinforce your brand (not compete with it)
- Dedicated support for branches, relationship managers and operations staff
- Custom training and an easy referral process that fits your workflow
- Resources for your team, including talking points, decks and one-pagers—so they can confidently recommend the solution
We’re not just a processor—we’re a seamless extension of your team.
Help Your Clients Perform Better, Stay Longer & Grow Faster
Business owners need real solutions, not more complexity. Basys makes it easy for them to start strong and stick around.
What your clients get:
- Streamlined onboarding, including help with hardware, setup and training
- PCI support from a team of experts who proactively reach out to help keep them compliant
- Transparent pricing with no bait-and-switch
- Award-winning live support when they need it
That means fewer complaints, stronger relationships and better retention—for both your bank and your commercial clients.
“In the past year, working with Basys has been nothing short of amazing. Every time we call, there’s a friendly, helpful voice ready to go above and beyond. Michael, our PSM, has been an absolute blessing—knowledgeable, responsive and consistently focused on our success. He makes Taylor Bank feel like a true priority. Beyond the incredible support, it’s clear Basys fosters a strong culture, and we’re proud to partner with them.” – Basys Bank Partner
Real Results. Real Relationships.
We’re not here to push a platform. We’re here to build partnerships that last.
Our growth model is simple:
- Trust.
- Service.
- Shared success.
Basys has doubled in size in the last three years, while maintaining top-tier support scores. That’s not by accident—it’s because we help our partners grow.
When your clients perform better, your bank grows stronger. And Basys helps make that happen.
Let’s Help Your Clients Perform Their Best—With You by Their Side
Stronger businesses make stronger banks.
Partnering with Basys gives you the tools, team and support to deliver more value to your clients—without more work for your staff.
Or reach out today to explore how we can support your team and your goals.
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